Use your own Australia Post account
Many of our customers prefer to lodge on their own Australia Post account rather than ours — so the postage flows through their existing contracted rates, lands directly on their finance team's audit trail, or aligns with a volume agreement they've already negotiated with Australia Post.
You don't have to. We're happy to lodge on our account either way. But if you'd rather use yours, here's exactly what's involved.
Authorising us to lodge on your account
Australia Post requires written authorisation from the account holder before a third party can lodge on a business account. The fastest path is one email, sent by you to your Australia Post Account Representative. Suggested wording:
CC us into the email. We'll follow up directly with your rep and confirm the lodgement point is set up before your first run goes through.
What if you don't know your account rep?
Send the same email to us instead. We'll forward it to our Australia Post representative, who will either action it directly or pass it through to your account team.
How long does setup take?
Allow about five working days for Australia Post to set up a new lodgement point on your account. Once it's live, every job we lodge on your behalf appears on your Australia Post invoicing and reporting as if you'd taken it to the post office yourself.
Once you're set up
You don't need to do anything per-job after that. Tell us at the start of each run that it's lodging on your account, and we handle the rest — Statement of Mailing, sortation reports, lodgement receipts. The first time it's a small piece of paperwork; from then on it's invisible.